Packages are generally shipped within 1 – 2 days after receipt of payment and are shipped via The Pallet Network (TPN).
Shipping fees include handling, packaging and postage costs.
If you prefer an AM times delivery, an additional cost will be applied so please contact us before choosing this option.
Your order will be dispatched at your own risk but special care is taken to protect your goods.
A tracking number is available on request with every shipment.
Drop-off will require a signature.
Please note there is no recourse on unchecked goods.
New unpacked goods can be returned with a 25% restocking and handling fee.
In the case of the goods being unpacked and unused the return and handling fee is 50%.
If the goods have been opened and used they cannot be returned.
No returns can be accepted after 14 days.
Damaged goods for return must be notified within 24 hours and returned within 3 days.